Asus Chromebook Keyboard Not WorkingFor some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. Do not put Chromebook in Sleep or 2. All specifications are subject to change without notice. Press Ctrl+Alt+Shift+R at the same time and click Restart. Troubleshoot issues with the keyboard On your computer, open Settings. Log in to your Google account and set up your Chromebook. Power off your Chromebook Now look for the Refresh key and then press and hold it. Then, you should use the keyboard. Keys noted above are still dead. Press the Ctrl + Alt + Shift + R keys on your keyboard. Acer has won more than its share of PCMag Editors' Choice awards for Chromebooks, with the Acer Chromebook Spin 714 succeeding older Spin 713 models as our premium pick. If this video helps, Please S U B S C R I B E to my channel for FREE. ! Please Like, Share and Subscribe. Uninstall the keyboard driver. Same for page left, right, up, down keys. Then, click on Check for and apply updates. 17, evemu-describe gives me: /dev/input/event0: AT Translated Set 2 keyboard /dev/input/event1: Lid Switch # etc. One comment Step 5 Gently flip the keyboard cover away from the laptop. [Chromebook] How to connect your Chromebook to an external monitor. Now, select “Keyboard” from the “Device” section. Products may not be available in all markets. From the dropdown, select Diagnostics Input The internal keyboard. Its a Asus ASUS Chromebook Flip C436. To adjust the brightness of a backlit keyboard on a Chromebook you need to hold the Alt key and tap the screen brightness up/screen brightness down keys. Check for the battery icon on the desktop to see if the battery has begun charging. If this video helps, Please S U B S C R I B E to my channel for FREE. Hold both keys down for 10 seconds. Try a different cable and clean the keyboard. After some time, you can power it back by pressing the Refresh button and the Power button together for about ten seconds. For Chromebook Open Settings. Doud Updated on May 16, 2022 Tweet Share Email Chromebooks are great devices for staying connected and getting tasks done. First, log out of your Chromebook account. Step 3: Check for Chrome OS updates Updating the Chrome operating system can help solve software and security issues. ) on the keyboard, and then check whether there is a notification of [Touchpad is enabled]② on your screen. While the needed part is not overly high Asus Chromebook C423NA 14" Palmrest w/ Touchpad Keyboard 13N1-63A0701 It will take some doing to replace it. This will increase/decrease the. This will turn the top-row keys as F1, F2 and so on starting with the left-arrow key. Sign out of the Chromebook if you’re still signed in. Step 2: Press and hold the Refresh button and then tap the Power button. Fix Chromebook keyboard not typing correct letters Step 1 Check. Check the arrow next to [System devices]③, then right-click [ASUS System Control Interface]④ and select [Uninstall device]⑤. In the Start search box, type "Device manager" and click it when you see it appear in the search results. Reconnect your Chromebook to the Internet and update Chrome OS again. If you have a Windows laptop: 1. But without touchpads and gyro aiming and community-built controller profiles and a decade-plus of compatibility work, games built for mouse and keyboard are being left behind by Asus and. Expand Advanced from the sidebar and click on Reset settings. Before connecting an external display, make sure to use the correct type of cable to connect it and ensure all accessories are properly connected, and the. The Asus ROG Ally (with an AMD Z1 Extreme CPU) is now available to preorder at Best Buy, and it's set to officially launch on June 13. After that, press and hold the “Refresh” key (usually above 4) and the physical “Power” button simultaneously. The cursor arrow keys are small. Use the keyboard troubleshooter Type and search [Troubleshoot settings] in the Windows search bar ①, then click [Open]②. Here're steps on how to perform a hardware reset to fix the Chromebook keyboard: Click on the system tray on the Shelf and press the power icon to shut down your PC. The new Asus ROG Ally, officially shipping June 13th for $699. com/_ylt=AwrFc3pANmFk7GIsN8BXNyoA;_ylu=Y29sbwNiZjEEcG9zAzEEdnRpZAMEc2VjA3Ny/RV=2/RE=1684121281/RO=10/RU=https%3a%2f%2fsupport. The Asus ROG Ally is a handheld gaming PC, running Windows 11. To resolve this issue, turn off the Chromebook and plug in the AC adapter and turn on the Chromebook again. Fixing Chromebook Keyboard Not Working On Dell, Samsung, HP, Asus, Lenovo, Google Pixelbook, And Acer Devices. Fix Chromebook keyboard not typing correct letters Step 1 Check keyboard language & layout Step 2 Check for changed keys behavior Step 3 Turn off function keys Step 4 Disable sticky keys Step 5 Check for any stuck keys on your keyboard Tips to Avoid Keyboard Not Working on Chromebook In Future Contact for Official Support Final Words: Conclusion. This should restart your device without you having to use your mouse. On the QWERTY row keys o, p, [ do not work. Character keys on the left side of the keyboard work OK. Asus Chromebook Flip C100P Troubleshooting Support Questions Ask a Question Parts Batteries (1) Case Components (1) Keyboards (1) Motherboards (1) Ports (1) Screens (1) Trackpads (1) Tools These are some common tools used to work on this device. Press and hold the Power button until the Chromebook turns off, give it a full minute, then turn it back on. 3 1,187 ratings | 126 answered questions #1 Best Seller in 2 in 1 Laptop Computers -28% $28900 List Price: $399. Please press and hold [Power button] until the computer shuts down, and then turn it back on. 99, is a handheld gaming PC like the Steam Deck. Select the display you want to adjust ⑤. To resolve this issue, turn off the Chromebook and plug in the AC. Similarly, try using the same problematic keyboard with another laptop or PC. If you are having problems with your keyboard, try these steps: Restart the Chromebook. At boot time, the internal keyboard works perfectly well. Press or press the function key + (It depends on what your hotkey option selected is. Press and hold the [Power button] until the device power off, then power it on again. Press the Power button to turn on your Chromebook and check if the keyboard or affected keys now work. But a Chromebook touchpad not working can ruin your day. Restarting the Chromebook may solve some temporary problems, such. The above mentioned methods to resolve the Chromebook touchscreen not working problem is the majority of the scenarios. Do not put Chromebook in Sleep. Check if the power outlet is working. First, turn off your Chromebook. Another possible solution using the mouse is as follows: Go to Control Panel. If this doesn't work, and the external. If your keyboard seems to work but is behaving unexpectedly and doesn't type the keys you are pressing, you may be able to fix it by disabling sticky, filter, and toggle keys. (If you are using Windows 7, then you need to rather choose Make the keyboard easier to use). If it does, then it could be the keys themselves that are the issue. Next, select to restart the device. i have tried FN+F9 but it still doesn't work (it only worked ONE TIME when i accidentally pressed FN+F10 to. Character keys on the left side of the keyboard work OK Modifier keys like esc, enter, shift, ctrl, alt work fine. Use the keyboard troubleshooter Type and search [Troubleshoot. Confirm Powerwash by clicking Continue. While on the Chrome OS login screen and prior to authenticating, press the following keyboard shortcut: Shift+Ctrl+Alt+R A window will appear labeled Reset this Chrome device. Method #4 - Perform A Hardware Reset Or EC Reset On. Do NOT just put it to sleep/hibernate mode. Acer's backlit keyboard follows the standard Chromebook layout with a menu/search key in place of Caps Lock and browser and system controls along the top row. Asus Chromebook Keyboard Not Working. In the search bar, enter diagnostics. Click on Restore settings to their original defaults followed by Reset settings in the pop-up that shows up. com: ASUS Chromebook Flip C433 2 in 1 Laptop, 14". Fixing Chromebook Keyboard Not Working On Dell, Samsung, HP,. ASUS Chromebook Flip C433 2 in 1 Laptop, 14" Touchscreen FHD NanoEdge Display, Intel Core m3-8100Y Processor, 8GB RAM, 64GB eMMC Storage, Backlit Keyboard, Silver, Chrome OS, C433TA-AS384T Visit the ASUS Store 4. Options. If your Chromebook is a tablet or 2-in-1 device with a detachable keyboard, press and hold the Volume Up and Power buttons simultaneously for at least 10 seconds. Attempt to disconnect and reconnect the power adapter a couple times. Select [Device]③, then select [Keyboard]④. Click on the three-dot icon at the top and select Settings from the menu. Top row function keys are all OK This Chromebook has been Powerwashed as per Google support. ! It’s cable reimagined No DVR. You might not need every tool for every procedure. Step 1: Turn off the Chromebook by holding down the Power button. Press and hold the Power key while still holding the Refresh key. Battery is dead The battery needs to be replaced. Select the gear icon to open the Settings menu. If it isn't, use another one and try again until you find a working power outlet. Now, select “Keyboard” from the “Device” section. Check the box to [Delete the driver software for this device]⑥, then select. Turn Your Chromebook And Router Off And On Again. > From the Text Services and Input Languages box, on the General tab, from the Installed services section, move the EN English (United States) keyboard service to the top by pressing the Move Up. Restarting can fix many computer problems. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. Asus Chromebook Flip C100P Troubleshooting Support Questions Ask a Question Parts Batteries (1) Case Components (1) Keyboards (1) Motherboards (1) Ports (1) Screens (1) Trackpads (1) Tools These are some common tools used to work on this device. Select [Device]③, then select [Touchpad] or ( [Mouse and touchpad])④. Modifier keys like esc, enter, shift, ctrl, alt work fine. Check Your Chromebook Keyboard For Physical Damage Or Problems. If the problem persists after the Touchpad hotkey is enabled, please continue to the next chapter for troubleshooting. When you see the Chromebook coming back to. This has to be done by tearing down the Chromebook to. Shop at Best Buy The ROG Ally's controls don't work. But without touchpads and gyro aiming and community-built controller profiles and a decade-plus of compatibility work, games built for mouse and keyboard are being left behind by Asus and. On the ASDF row keys l, ;, '. This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. Have tried powerwash but still doesnt work and the “autorotation” is activated. Product Name: RC71L-ALLY. Click [Status Bar] at the bottom-right of the screen ①, then click [Settings]②. If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. In the Settings app, go to the “Device” section. Step 1: On your keyboard, altogether press Windows + I keys to open Windows Settings. One way to fix the issue of the keyboard not working on an Asus Chromebook is to reset the device. You can enable or disable the [auto-repeat] feature, then adjust [Delay before repeat] and [Repeat rate] as you. Did you manage to fix your keyboard with the help of this guide?. Toggle on [Enable tap-to-click]⑤. 99 Get help buying You can email, chat, or call us any time Safe and secure payment Your data is encrypted for your protection Warranty 1 year manufacturer’s limited warranty. If your Chromebook is a tablet or 2-in-1 device with a detachable keyboard, press and hold the Volume Up and Power buttons simultaneously for at least 10 seconds. First of all, turn off your Chromebook completely. Follow the on-screen prompts to detect and resolve problems. You may find a few keyboards listed under ‘Keyboards’. Accessibility > Keyboard, and disable sticky keys, filter keys, and toggle keys. Begin from the top right, next to the power button, and slowly work your way around to the opposite side until the keyboard cover is detached. You’ll need to decide if its worth fixing. Try selecting a different text field. 1 I have an ASUS Chromebook (C202SA-GJ0027), running Kali Linux. I would recommend finding a local PC repair person to help you. Adjust Keyboard Sensitivity You can increase the keyboard sensitivity for your laptop for the keys to be pressed easily. Step 2: After that, look for Ease of Access or Ease of Access Center and click on it. If this does not solve the issue, you will have to contact Customer Support at Asus. While the Refresh key is on hold, press the Power button. Click [Device]③, then click [Displays]④. Touchpad lag problems If the touchpad or cursor responses slowly, please follow the steps below to enable the touchpad acceleration feature. Sign out of the Chromebook if you’re still signed in. Specifications and features vary by model, and all images are illustrative. Click [Status Bar] at the bottom-right of the screen ①, then click. ) Your Chromebook will boot straight to recovery mode. Sign out of your Chromebook account. After returning to the login screen, a new version of this window should be displayed. If you're having a problem with your Chromebook hardware or operating system, try the steps below. Make sure the power cord is completely connected to the Chromebook. Use a small, blue opening tool to pry the keyboard cover and laptop apart. ASUS Precision Touchpad Type and search [Device Manager] in the Windows search bar ①, then select [Open]②. It costs $700, and comes bundled with three free months of. The main reason why a Asus laptop keyboard is not working is because the keys are faulty, outdated drivers, a corrupt Windows 10 update. Was this answer helpful? Yes No. Open Chrome on your Chromebook. There are other ways to hard reset a Chromebook’s hardware, which typically varies based on the brand of your device. If the issue persists, powerwash your device and contact its manufacturer for further help. 99 Notify me Out of stock Delivery Most orders ship out within 24 hours Free shipping For orders over $39. You'll need to decide if its worth fixing. While you long-press the Power key, make sure you hold the refresh key too. This is especially helpful when your screen is frozen. This help content & information General Help Center experience. Open the Quick Settings panel on the bottom-right corner and click on the cogwheel icon to open the Settings page. The auto rotation of my screen has stopped working. The “mouse and keyboard” template for non-gamepad games has default bindings that don’t make a lot of sense. An external USB keyboard works perfectly. Your Chromebook will be restarted. Then, press the Power key while holding the Refresh key 3. Press and hold the Refresh key on the keyboard. Note: Only when you uncheck "Mirror Built-in display" can you adjust the display screen of the external monitor separately. Open a new app, and try to type in that app. While the needed part is not overly high Asus Chromebook C423NA 14" Palmrest w/ Touchpad Keyboard 13N1-63A0701 It will take some doing to replace it. Method #2 - Try Using An External Keyboard. Finally, to test a Chromebook's battery, we loop a 720p video file with screen brightness set at 50%, volume at 100%, and Wi-Fi and keyboard backlighting disabled until the system quits. A hard reset of your Chromebook doesn't affect any files on the computer, but it can resolve several problems. While the needed part is not overly high Asus Chromebook C423NA 14" Palmrest w/ Touchpad Keyboard 13N1-63A0701 It will take some doing to replace it. Keyboard doesn't work Sound doesn't work Touchpad doesn't work Touchscreen. Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). If your keyboard keys are sticky, turn off the computer and unplug the keyboard. ) Your Chromebook will. Your Chromebook’s screen may be black because you set the screen brightness level to the lowest by accident. Note: The AC adapter may be different based on different models, please refer to the User Manuals. First, turn off your Chromebook. Check on the arrow next to [Human Interface Devices]③, then right-click [ASUS Precision Touchpad]④ and select [Enable device]⑤. You should first turn the Chromebook OFF. At the GRUB menu the internal keyboard works perfectly well. For Chromebook Open Settings. Turning your Chromebook off and back on can fix. If it is working, it means that the issue is in the existing keyboard, not in the operating system. Reinstall ASUS System Control Interface driver Type and search [Device Manager] in the Windows search bar ①, then click [Open]②. This help content & information General Help Center experience. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. On the ASDF row keys l, ;, ' do not work. On the ZXCV row keys the period key, and backslash key do not work. Hold them down until a menu appears. Follow these steps to adjust your sensitivity: For Mac Open Apple Menu Go to System Preferences Click Accessibility, then select Keyboard. =====Issue: Certain keys on keyboar. Navigate to Settings > Accessibility > Keyboard, and disable sticky keys, filter keys, and toggle keys. Press the Power button to turn on your Chromebook and check if the keyboard or affected keys now work. Please visit the ASUS USA and ASUS Canada websites for information about locally available products. Top row function keys are all OK. You can also use contact cleaner on the key switch. If you can locate the keyboard you are currently using, double click on it. Test your Chromebook after each step to see if the problem is fixed. Step 4. If you have let the Chromebook charge and the light is not coming on, perform a [Hard Reset]. Z1X_512 Part Number: 90NV0GY1-M00040 $899. Now, open “Keyboard” and then enable “Treat top-row keys as function keys”. In case your Chromebook is not booting, connect it to a power source and then press the above key combination at once. Here’re steps on how to perform a hardware reset to fix the Chromebook. The Asus ROG Ally is a handheld gaming PC, running Windows 11. Test whether the Touchpad function works normally or not after enabling it. There may be different types of issues with the keyboard of an Asus laptop. Tweezers View JIS Driver Set View iFixit Opening Tool. Next, press Esc + Refresh on the keyboard and hold down the Power button. Step 3: Check for Chrome OS updates Updating the Chrome operating system can help solve software and security issues. com: ASUS Chromebook Flip C433 2 in 1 Laptop, 14" Touchscreen FHD NanoEdge Display, Intel Core m3-8100Y Processor, 8GB RAM, 64GB eMMC Storage, Backlit Keyboard, Silver, Chrome OS, C433TA-AS384T : Everything Else In the event your product doesn’t work as expected, or you’d like someone to walk you through set. 0-kali3-amd64, the internal keyboard works perfectly well. Hard reset your Chromebook If it looks like you’re having a hardware problem, do the following: Step 1: Turn off the Chromebook by holding down the Power button. !Please Like, Share and Subscribe. Next, move to the “Device” menu in the left pane. If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. For example, if you were trying to type in a word processor, try opening your web browser, click in the URL bar, and see if you can type there. If you see your device in this list, follow the steps to reset its. Click [Run] on the Keyboard item ④. Next step will be to open the case and look inside. Finish the operation via the on-screen instructions. If it is working, it means that the issue is in the existing keyboard, not in the operating system. Use a small, blue opening tool to pry the keyboard. Do this by following these instructions: Sign out of your Chromebook account. Acer's backlit keyboard follows the standard Chromebook layout with a menu/search key in place of Caps Lock and browser and system controls along the top row. The Esc + Refresh method is for newer Chromebooks. Acer has won more than its share of PCMag Editors' Choice. Finally, to test a Chromebook's battery, we loop a 720p video file with screen brightness set at 50%, volume at 100%, and Wi-Fi and keyboard backlighting disabled until the system quits. Use the keyboard troubleshooter Type and search [Troubleshoot settings] in the Windows search bar ①, then click [Open]②. com%2fchromebook%2fanswer%2f1047364%3fhl%3den/RK=2/RS=zoFiC5Iiz5C19t9jHKITfnuozAw-" referrerpolicy="origin" target="_blank">See full list on support. Here’re steps on how to perform a hardware reset to fix the Chromebook keyboard: Click on the system tray on the Shelf and press the power icon to shut down your PC. If there is still no response, try to plug the power cord into a different outlet and see if it works. Navigate to Settings > Accessibility > Keyboard, and disable sticky keys, filter keys, and toggle keys. Finally, to test a Chromebook's battery, we loop a 720p video file with screen brightness set at 50%, volume at 100%, and Wi-Fi and keyboard backlighting disabled until the system quits. Additionally, press the Refresh and Power keys to reset your Chromebook hardware. Use the keyboard troubleshooter Type and search [Troubleshoot settings] in the Windows search bar ①, then click [Open]②. Type and search [Device Manager] in the Windows search bar ①, then click [Open]②. (The Refresh key is located where F3 would be on a typical PC keyboard. Once the Chromebook starts, you can release the Refresh key. One way to fix the issue of the keyboard not working on an Asus Chromebook is to reset the device. While the needed part is not overly high. Click the arrow to the left of Keyboard to expand the. Otherwise you do have the external keyboard for now until you can afford to get it fixed properly. Reinstall ASUS System Control Interface driver Type and search [Device Manager] in the Windows search bar ①, then click [Open]②. Here’re steps on how to perform a hardware reset to fix the Chromebook keyboard: Click on the system tray on the Shelf and press the power icon to shut down your PC. Log out of your Chromebook. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. First of all, turn off your Chromebook completely. Next, press Esc + Refresh on the keyboard and hold down the Power button. When the Chromebook starts up, release the Refresh key. Step 4 Turn the laptop on its side. But while the hardware sometimes impresses, it just doesn’t match the Deck’s full. Click [Run] on the Keyboard item ④. Click [Status Bar] at the bottom-right of the screen ①, then click [Settings] ②. Confirm Powerwash by. (The Refresh key is located where F3 would be on a typical PC keyboard. If you select a currently running game in Armoury Crate, it won’t resume — it’ll try. If your Chromebook is powered on but the screen stays black, keep pressing the Screen brightness up button until the display comes on. Something must have gone wrong with the keyboard software or the keyboard has undergone some damage. This item: ASUS Chromebook Flip C433 2 in 1 Laptop, 14" Touchscreen FHD NanoEdge Display, Intel Core m3-8100Y Processor,. Step 3: Next, choose Keyboard from the left pane. In the troubleshoot window, select [Other troubleshooters]③. Please check with your supplier for exact offers. You can choose to have the top row always act as function keys. Scroll down a bit and you’ll see “Treat Top-Row Keys as Function Keys. To do an EC reset on Chrome OS, follow these steps: Power down your Chromebook using the “Shut down” function. Click on Keyboards and right click on the option you have keyboard Then you click on Uninstall When finished restart the PC If it does not work try the Troubleshoot Click Start Settings Update & security Troubleshoot Scroll down Click Keyboards Click Run the Troubleshooter https://support. First, turn off your Chromebook. Uninstall ASUS System Control Interface drivers. If your Chromebook keyboard is unresponsive, restart your laptop, and log in as a guest user. Use a small, blue opening tool to pry the keyboard cover and laptop apart. Shut down your Chromebook by clicking on the Shutdown button in the Quick Panel. On the QWERTY row keys o, p, [ do not work. Do this by following these instructions: Sign out of your Chromebook account. Type and search [Device Manager] in the Windows search bar ①, then click [Open]②. If it still fails to work, try another way. Then press and hold the Ctrl, Alt, Shift, and. Begin from the top right, next to the power button, and slowly work your way around to the opposite side until the. 2 days ago · The Asus ROG Ally (with an AMD Z1 Extreme CPU) is now available to preorder at Best Buy, and it's set to officially launch on June 13. Reconnect your Chromebook to the Internet and update Chrome OS again. When it restarts, it should reinstall the driver on its own. Step 4 Turn the laptop on its side. Acer's backlit keyboard follows the standard Chromebook layout with a menu/search key in place of Caps Lock and browser and system controls along the top row. Acer has won more than its share of PCMag Editors' Choice awards for Chromebooks, with the Acer Chromebook Spin 714 succeeding older Spin 713 models as our premium pick. 2 days ago · Here's hoping, because otherwise the ROG Ally won't last long. While on the Chrome OS login screen and prior to authenticating, press the following keyboard shortcut: Shift+Ctrl+Alt+R A window will appear labeled Reset this Chrome device. Older Chromebooks and Chromeboxes actually have physical recovery buttons. It supports games from Steam, Xbox Game Pass, the Epic Games Store, and more. Click the [Status Bar]① in the lower-right corner of the screen, then click [Settings] ②. Please visit the ASUS USA and ASUS Canada websites for information about locally available products. Hard reset your Chromebook If it looks like you’re having a hardware problem, do the following: Step 1: Turn off the Chromebook by holding down the Power button. 46K views 1 year ago This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. Shut down your Chromebook by clicking on the Shutdown button in the Quick Panel. After that, click on About Chrome OS. Oct 2, 2017 #1 my asus laptop keyboard and touchpad suddenly stopped working. Try to use the keys in the Guest account. Continue pressing both these keys for about 10 seconds. Chromebook can be connected to an external monitor or TV with an HDMI, DisplayPort, DVI, or VGA port. More Ways to Fix Chromebook Keyboard Not Working. com: ASUS Chromebook Flip C433 2 in 1 Laptop, 14" Touchscreen FHD NanoEdge Display, Intel Core m3-8100Y Processor, 8GB RAM, 64GB eMMC Storage, Backlit Keyboard, Silver, Chrome OS, C433TA-AS384T : Everything Else In the event your product doesn't work as expected, or you'd like someone to walk you through set-up, Amazon offers. Step 3: Once the Chromebook starts, release the. If you have signed-in to the Chromebook, sign out first. First, click the clock on the Shelf to bring up the Quick Settings panel. Press Ctrl+Alt+Shift+R at the same time and click Restart. com/en-us/help/17417/ I hope it helps you. Click on Keyboards and right click on the option you have keyboard Then you click on Uninstall When finished restart the PC If it does not work try the Troubleshoot Click Start Settings Update & security Troubleshoot Scroll down Click Keyboards Click Run the Troubleshooter https://support. Press and hold the Refresh key. 0-kali2-amd64, the internal keyboard is completely unresponsive, apart from the power button. You should first turn the Chromebook OFF. Press Ctrl+Alt+Shift+R at the same time and click Restart. Otherwise you do have the external keyboard for now until you can afford to.